Cookie Policy
This Cookie Policy explains how Splitmulti uses cookies and similar tracking technologies when you visit our website and use our software platforms and services.
Contents
1. Introduction
This Cookie Policy explains how Splitmulti (“Splitmulti”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website and use our software platforms and services (collectively, the “Service”).
By continuing to browse our site or use our Service, you agree to our use of cookies as described in this policy.
3. Why and How We Use Cookies
We use cookies and similar technologies to improve functionality, security, performance, and user experience across Splitmulti services. Specifically, we use cookies for:
Authentication & Security
To verify your identity, maintain secure login sessions, protect user accounts, and prevent fraudulent activity.
Service Delivery & Functionality
To support core platform features, process transactions, manage account preferences, and improve platform usability.
Performance & Analytics
To analyze traffic, identify technical issues, monitor performance, and understand how users interact with our platform.
Personalization
To customize content, user dashboards, notifications, recommendations, and settings based on user activity and preferences.
Marketing & Advertising
To measure the effectiveness of campaigns and display relevant advertisements or promotional content across third-party platforms.
5. Categories of Cookies We Use
A. Strictly Necessary Cookies (Essential)
These cookies are essential for accessing secure areas of the website and using key platform functionality. Without these cookies, services such as user authentication, account access, transaction processing, and security protections cannot function properly.
Examples include:
- Authentication tokens
- Session management cookies
- Security and CSRF/XSRF protection cookies
- Fraud prevention cookies
B. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting information such as:
- Pages visited
- Time spent on pages
- Navigation behavior
- Error messages encountered
This information is aggregated and used solely to improve website functionality and user experience.
Analytics providers may include:
- Google Analytics
- Microsoft Clarity
- Other monitoring and analytics tools
C. Functionality Cookies
These cookies allow Splitmulti to remember user preferences and provide enhanced functionality.
Examples include:
- Language preferences
- User dashboard settings
- Notification preferences
- Saved account configurations
D. Third-Party and Targeting Cookies
Third-party providers may place cookies through our platform to support services such as payment processing, analytics, advertising, social media integrations, or embedded content.
Payment Processing Cookies
Payment providers integrated into Splitmulti may use cookies to:
- Verify transactions
- Prevent fraudulent activity
- Authenticate payments
- Maintain secure checkout processes
Examples may include:
- Paystack
- Flutterwave
- Stripe
Social Media Cookies
Social media platforms may place cookies if you interact with social sharing tools or embedded content from platforms such as:
- Meta
- X (formerly Twitter)
- YouTube
Advertising Cookies
Advertising partners may use cookies to provide personalized ads and measure campaign performance.
6. Your Choices and Control
You have the right to decide whether to accept or reject cookies.
Browser Settings
Most browsers allow you to:
- Accept or reject cookies
- Delete cookies
- Restrict cookies from certain sites
- Receive notifications when cookies are used
Please note that disabling cookies may impact the functionality and availability of certain features within the Splitmulti platform.
Cookie Consent Banner
When you first visit our website, you may see a cookie consent banner requesting your permission to use non-essential cookies. You can manage or withdraw your preferences at any time.
Analytics and Advertising Opt-Out
Some third-party providers offer direct opt-out mechanisms for analytics and advertising cookies.
7. Data Collected Through Cookies
Cookies may collect information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage behavior
- Referral URLs
- Approximate geographic location
- Session activity
This information is generally aggregated and does not directly identify individual users.
8. Legal Basis for Using Cookies
Where required under applicable data protection laws, we rely on:
- Your consent for non-essential cookies
- Legitimate business interests for essential operational and security-related cookies
9. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our technologies, business practices, legal obligations, or regulatory requirements.
Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Cookie Policy or our use of cookies and related technologies, please contact us:
Splitmulti Support Team
By continuing to use our website and services, you acknowledge that you have read and understood this Cookie Policy.